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Yes, our product comes from the factory of the device directly.

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Jwal Store always provides FREE standard shipping on ALL orders.

Return shipping from anywhere in the Saudi Arabia is always FREE. If you are not 100% satisfied with your purchase from Jwal Store, you can return your qualifying item(s) for a full refund within 30 days of purchase – no catches or exceptions! Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging.

You also have the option to exchange an eligible order instead of returning it for a refund. Our exchange process is slightly different than others because we want to get your new order to you faster! The funds from your original order will be immediately transferred to your Credit Card when the exchange is initiated.